Questions, answered plainly.

We build three kinds of things: professional business websites, automations connected to those websites (such as recording, routing and following up on inquiries), and custom internal systems like employee portals and dashboards.

Mainly small and mid-sized businesses anywhere in the United States, many of them service businesses. We work remotely, by email, phone and video call.

Send us a request through the contact form, by email or by phone. We'll get back to you to ask a few questions and, if it's helpful, arrange a short call before preparing a written scope and quote.

No. The demos use a fictional company, Fernwood Outdoor Co., with sample data. We built them to show the kind of work we do, and they're labelled as samples throughout.

Yes. We'll review your current site, keep what's working, and plan a redesign around your services, customers and goals.

Yes. Many projects are website-only. You can always discuss automations or internal tools later if they'd be useful.

Yes. We design mobile layouts alongside desktop ones and test at common phone, tablet and desktop sizes.

Often, yes. Common examples are recording inquiries, routing them to the right person, sending team notifications and scheduling follow-up reminders. What's possible depends on the tools your business already uses, so we confirm that during scoping before recommending anything.

It depends on the software and what it allows. Some tools support connections well, and others don't. We'll check your specific tools and tell you plainly what's practical.

Not currently. Our internal systems focus on operational work such as tasks, schedules, leads and reporting. We don't offer payroll, tax or payment processing today.

Yes. Pricing depends on the size and complexity of the project: the number of pages, design work, features, integrations, user accounts, automation steps, hosting and any ongoing support. We don't publish fixed packages because projects vary so much.

A short description of your business, what you'd like to build or improve, your current website if you have one, and any tools your team already uses. A rough idea of the monthly budget you have in mind helps, but it isn't required. We'll ask follow-up questions as needed.

Yes, we're happy to discuss a monthly arrangement. It can cover building your website or system as well as ongoing work such as hosting, maintenance, updates and automation support. There are no fixed public packages: each arrangement is quoted individually, and the quote form lets you mention the monthly budget you have in mind.

Yes, where it's agreed as part of your project. Support can include hosting, maintenance, updates and adjustments. What's included is set out in your scope and quote.

Ownership of accounts, domains and code is something we agree in writing before work starts, so it's clear from the beginning.